Shipping policy
Last Updated: July 2023
Thank you for choosing Qualita! This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased on our website. By placing an order, you agree to adhere to the following shipping guidelines.
1. Shipping Destinations
1.1. We offer shipping nationwide but currently do not offer shipping anywhere outside of the United States.
2. Order Processing and Fulfillment
2.1. We strive to process and fulfill all orders promptly. Orders are typically processed within 1-2 business days after payment confirmation.
2.2. Business days exclude weekends and public holidays.
3. Shipping Methods and Timeframes
3.1. We offer various shipping methods, including standard shipping, express shipping, and same-day delivery, subject to availability and delivery destinations.
3.2. Shipping timeframes vary based on the shipping method selected during checkout and the delivery location. Estimated shipping times will be provided at the time of purchase.
3.3. Please note that unexpected delays due to external factors such as weather conditions or carrier delays may occur. We will make every effort to keep you informed of any delays and provide timely updates.
4. Shipping Charges
4.1. Shipping charges are calculated based on the total order value, shipping method selected, and the delivery location.
4.2. Some products or promotions may offer free shipping, which will be indicated during the checkout process.
4.3. Any applicable customs duties, taxes, or import fees for international shipments are the responsibility of the recipient and may be collected upon delivery.
5. Tracking and Order Status
5.1. Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
6. Delivery
6.1. Deliveries will be made to the shipping address provided during checkout. Please ensure that the address is accurate and complete to avoid any delivery issues.
6.2. If you are unavailable at the time of delivery, the carrier may leave a delivery attempt notice or attempt redelivery on another day.
6.3. Delivery to certain remote areas may require additional time and may be subject to limited delivery options.
7. Order Changes and Cancellations
7.1. Once an order is placed, changes to the shipping address, shipping method, or order contents may not be possible. Please review your order carefully before completing the purchase.
7.2. Order cancellations are subject to our Cancellation Policy. Please refer to the Cancellation Policy section on our website for detailed information.
8. Shipping Policy Changes
8.1. We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective upon posting on this page.
9. Contact Us
9.1. If you have any questions or concerns regarding this Shipping Policy or the shipping process, please contact our customer service for assistance.
By placing an order and completing the purchase, you acknowledge that you have read and understood this Shipping Policy and agree to comply with the specified terms and conditions.
Date of last revision: July 2023